PRIVACY POLICY

Last Updated: 26/08/2026

TRANSCENDENCE is a creative brand operated by Atelier Meraki.

This Privacy Policy explains how Atelier Meraki, through the TRANSCENDENCE website and related services, collects, uses, stores, protects, and discloses personal information when you visit our website, purchase our products, use our services, subscribe to communications, or otherwise interact with us.

TRANSCENDENCE may offer products and experiences including the TRANSCENDENCE Oracle Book, TRANSCENDENCE Oracle Card Deck, Art Prints, digital content, and other creative products or experiences.

By accessing or using the TRANSCENDENCE website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

TRANSCENDENCE is operated by Atelier Meraki.

For the purposes of this Privacy Policy, references to "TRANSCENDENCE," "we," "us," or "our" refer to Atelier Meraki in connection with the operation of the TRANSCENDENCE brand, website, products, and services.

Our website is powered by Shopify, which provides the e-commerce platform through which our online store operates. Shopify may process customer information in connection with providing its platform and related services.

Payments made through our website may be processed through Razorpay, which provides payment processing and related services.

2. Personal Information We Collect

"Personal information" means information that identifies you or can reasonably be associated with you.

Depending on how you interact with TRANSCENDENCE, we may collect the following categories of information.

Contact Information

This may include:

Name
Email address
Telephone or mobile number
Billing address
Shipping address
Information necessary to fulfil an order
Information you provide when communicating with us

Order & Transaction Information

This may include:

Products purchased
Order number
Order history
Products added to your cart or wishlist, where applicable
Returns, replacements, or refund information
Transaction date and amount
Payment confirmation
Shipping and delivery information

Payment Information

Payments on the TRANSCENDENCE website may be processed through Razorpay.

Depending on the payment method selected, Razorpay may process information necessary to facilitate the transaction, which may include payment, transaction, contact, device, and other information required for payment processing, fraud prevention, regulatory compliance, and related services.

Where payment information is processed directly by Razorpay or another authorized payment provider, we do not intentionally retain complete payment card information on our own systems.

Account Information

If account functionality is available on our website, we may collect:

Username
Password
Saved addresses
Account preferences
Communication preferences
Other account settings

Communications

When you contact us, we may retain information contained in your communications, including customer support enquiries, feedback, complaints, requests, or other correspondence.

Device & Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Network information
Approximate location derived from technical information
Unique device or browser identifiers
Website access information

Website Usage Information

We may collect information about how you interact with our website, including:

Pages visited
Products viewed
Searches performed
Links clicked
Time spent on pages
Referring websites
Shopping activity
General browsing and interaction patterns

3. How We Collect Personal Information

We may collect personal information from the following sources.

Directly From You

For example, when you:

Place an order
Create an account
Subscribe to communications
Contact us
Request customer support
Participate in a promotion or activity
Complete a form
Otherwise provide information to us

Automatically Through the Website

Certain information may be collected automatically through cookies, pixels, log files, analytics technologies, and similar technologies when you browse or interact with our website.

Through Service Providers

We may receive or process information through companies that provide services to us, including:

Shopify
Razorpay
Shipping and fulfilment providers
Website and technology providers
Customer support providers
Analytics providers
Marketing providers, where applicable

From Other Third Parties

Where permitted by applicable law, we may receive information from third-party platforms, business partners, fraud-prevention providers, analytics providers, or other sources.

4. How We Use Your Personal Information

We may use personal information for the following purposes.

Providing Our Products & Services

We may use your information to:

Process and fulfil orders
Process payments
Arrange delivery
Send order confirmations
Provide shipping updates
Process refunds or replacements
Provide customer support
Maintain customer accounts, where applicable
Provide access to digital products or services
Respond to enquiries

Improving TRANSCENDENCE

We may use information to understand how customers use our website and products, improve website functionality, develop new products and services, and improve the overall customer experience.

Personalization

Where appropriate, we may use information such as previous purchases, preferences, and website interactions to provide relevant product recommendations or personalize your experience.

Marketing & Communications

Where permitted by applicable law, we may use your contact information to send communications about:

New products
New artwork or collections
Oracle products
Special offers
Promotions
Events
Newsletters
Other TRANSCENDENCE announcements

You may unsubscribe from promotional communications at any time using the unsubscribe mechanism provided in the communication.

Even if you unsubscribe from promotional communications, we may continue to send essential communications relating to your orders, transactions, account, or customer service requests.

Security & Fraud Prevention

We may use personal information to:

Protect our website and systems
Verify transactions
Detect and prevent fraud
Investigate suspicious or unauthorized activity
Protect customers and our business
Prevent misuse of our services
Enforce our policies and terms

Legal & Regulatory Purposes

We may process personal information where reasonably necessary to:

Comply with applicable laws and regulations
Respond to lawful requests from government authorities or law enforcement
Establish, exercise, or defend legal claims
Resolve disputes
Enforce our agreements and policies
Protect our legal rights and interests

5. Cookies & Similar Technologies

The TRANSCENDENCE website may use cookies and similar technologies to provide essential website functionality and understand how visitors interact with the website.

Cookies and similar technologies may be used to:

Keep the website functioning properly
Remember preferences
Maintain shopping cart and session information
Understand website traffic and usage
Improve website performance
Measure the effectiveness of communications and marketing
Support relevant advertising, where applicable

You may be able to control or disable certain cookies through your browser or device settings.

Please note that disabling certain cookies may affect the functionality of parts of the website.

6. Analytics

We may use analytics and similar technologies to understand how visitors interact with the TRANSCENDENCE website, measure website performance, identify areas for improvement, and understand customer behaviour.

The specific analytics services used by TRANSCENDENCE may change from time to time.

Where required by applicable law, appropriate notices, consent mechanisms, or controls will be provided in connection with analytics or tracking technologies.

7. How We Share Personal Information

We may disclose personal information to trusted third parties where reasonably necessary to operate our business and provide our products and services.

Shopify

Shopify provides the e-commerce infrastructure that powers the TRANSCENDENCE online store and may process customer information in connection with providing its platform and related services.

Razorpay

Razorpay may process personal and transaction information in connection with payment processing, transaction support, fraud prevention, security, and regulatory requirements.

Shipping & Fulfilment Providers

We may share relevant information with courier companies, postal services, fulfilment providers, and logistics partners so that orders can be delivered to you.

Technology & Service Providers

We may share information with companies that provide:

Website hosting
Cloud storage
Security
Customer support
Analytics
Marketing
Technical maintenance
Other business-support services

Professional Advisers

Where reasonably necessary, information may be shared with lawyers, accountants, auditors, insurers, consultants, and other professional advisers.

Legal & Regulatory Authorities

We may disclose information where required or permitted by applicable law, including in response to lawful government, regulatory, or law-enforcement requests.

Business Transactions

If Atelier Meraki or the TRANSCENDENCE business is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information as a standalone commercial product.

8. Third-Party Websites & Services

Our website may contain links, integrations, or references to third-party websites and services, including social media platforms, payment services, shipping services, or other online platforms.

If you access a third-party service, your information may be subject to that third party's privacy policy and terms.

TRANSCENDENCE and Atelier Meraki are not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

9. Children's Privacy

The TRANSCENDENCE website and services are not intended for children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the information and take appropriate action.

10. Security of Personal Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

We also encourage customers to use appropriate security measures when accessing their accounts and to avoid sharing passwords or other account credentials.

11. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The period of retention may depend on:

The nature of the information
The purpose for which it was collected
Whether you maintain an account
Whether we need the information to provide services
Legal, accounting, or regulatory requirements
The need to resolve disputes
The need to enforce agreements
The need to protect our legal rights

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

12. Your Privacy Rights & Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

Right to Access

You may have the right to request access to personal information we hold about you.

Right to Correction

You may request that inaccurate or incomplete personal information be corrected.

Right to Deletion

In certain circumstances, you may request deletion of your personal information, subject to applicable legal and regulatory requirements.

Right to Information

You may have the right to request information about how your personal information is collected, used, and disclosed.

Right to Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw that consent, subject to applicable law.

Withdrawal of consent does not affect processing that occurred before consent was withdrawn.

Marketing Preferences

You may opt out of promotional emails by using the unsubscribe option provided in our communications.

You may continue to receive essential transactional or service-related communications.

Other Applicable Rights

Depending on your jurisdiction, you may have additional rights relating to:

Data portability
Restriction of processing
Objection to certain processing
Automated processing
Other privacy protections available under applicable law

13. Exercising Your Privacy Rights

To exercise an applicable privacy right, ask a question regarding your personal information, or raise a privacy concern, please contact us at:

Email: nivipar.ateliermeraki@gmail.com

We may request reasonable information to verify your identity before processing certain requests.

We will review and respond to valid requests within the period required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

14. International Data Transfers

Atelier Meraki and its service providers may store or process personal information in countries outside the country in which you reside.

This may occur because certain technology, e-commerce, payment, hosting, analytics, shipping, or other service providers operate internationally.

Where applicable law requires safeguards for international transfers, we will take reasonable steps to ensure that appropriate safeguards are used.

15. Complaints & Privacy Concerns

If you have a concern or complaint regarding our handling of your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.

Privacy Contact

Atelier Meraki / TRANSCENDENCE

Email: nivipar.ateliermeraki@gmail.com

Address:
1905, Ashwood, Acme Ozone 1
Bhavani Nagar
Manpada, Thane (W) – 400610
Maharashtra, India

Depending on where you live, you may also have the right to lodge a complaint with the relevant data protection, privacy, or consumer protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our products or services
Changes to our website or technology
Changes in how we process personal information
Changes to applicable laws or regulations
Changes to our business practices
Changes to our service providers

When we make changes, we will update the Last Updated date at the top of this policy.

Where required by law, we will provide additional notice of material changes.

17. Relationship With Our Other Policies

This Privacy Policy should be read together with our other website policies, including:

Terms of Service
Shipping Policy
Refund & Returns Policy
Art Prints – Sales, Returns & Purchase Policy
Copyright & Intellectual Property Policy

Where another policy addresses a subject specifically related to an order or product, that policy should be read together with this Privacy Policy.

18. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact:

TRANSCENDENCE
Operated by: Atelier Meraki

Privacy & Customer Support Email:
nivipar.ateliermeraki@gmail.com

Address:
1905, Ashwood, Acme Ozone 1
Bhavani Nagar
Manpada, Thane (W) – 400610
Maharashtra, India

We value your trust and are committed to handling your personal information responsibly, transparently, and securely.

Copyright & Ownership

TRANSCENDENCE is a creative brand operated under Atelier Meraki.

All copyrights and intellectual property rights relating to TRANSCENDENCE, including its artwork, Oracle Book, Oracle Card Deck, Art Prints, written content, designs, illustrations, symbols, photographs, graphics, digital content, and other original creative works, are owned by Atelier Meraki, unless expressly stated otherwise.

For further information, please refer to our Copyright & Intellectual Property Policy.