SHIPPING POLICY

Last Updated: 26/08/2026

Thank you for shopping with TRANSCENDENCE. We are committed to ensuring that your order is carefully prepared, securely packaged, and delivered to you as efficiently as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders containing the TRANSCENDENCE Oracle Book, Card Deck, or related physical products may require additional preparation and packing time.

  • Orders are not processed on Sundays or public holidays.

Shipping Within India

  • Free shipping is available on all physical product orders within India.

  • Estimated delivery time is 7–10 business days after dispatch.

  • Delivery times may vary depending on your location, courier service, and other circumstances beyond our control.

International Shipping

  • International shipping charges are calculated at checkout based on the destination country, package weight, and applicable shipping rates.

  • Estimated delivery time is 10–21 business days after dispatch.

  • International delivery times may vary depending on customs clearance, local postal services, and the destination country.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available.

Please allow some time for tracking information to become active after dispatch.

Delivery Delays

While we work with trusted shipping and courier partners, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions

  • Customs clearance

  • Public holidays

  • Courier or postal service delays

  • Natural disasters

  • Transportation disruptions

  • Other unforeseen circumstances

We appreciate your patience and will assist with shipment tracking whenever possible.

Customs, Duties & Taxes

For international orders, any customs duties, import taxes, VAT, local taxes, or other charges imposed by the destination country are the responsibility of the customer.

Customers are responsible for ensuring that the ordered products can legally be imported into their country.

Incorrect or Incomplete Shipping Information

Please ensure that your shipping address, phone number, email address, and other delivery details are accurate before completing your order.

TRANSCENDENCE is not responsible for delays, failed delivery, return-to-sender situations, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible.

While we will make reasonable efforts to assist, we cannot guarantee that changes can be made after an order has been processed or dispatched.

Damaged or Missing Packages

If your package arrives visibly damaged, please contact us as soon as possible after delivery and, where possible, provide photographs of the package and its contents.

If a shipment appears to be lost or has not been delivered within a reasonable period after the expected delivery date, please contact us so that we can assist with the available tracking and courier information.

Digital Products & Services

Digital products, downloadable content, online experiences, consultations, or other virtual services do not require physical shipping.

Where applicable, customers will receive access details, booking confirmations, download instructions, or other relevant information via the email address provided during checkout.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us at:

Email: (TRANSCENDENCE customer support email)

We are happy to assist you.